Accessibility statement for Food and Drink in North Somerset
Effective Date: 6 May 2026
1. Purpose and Scope
This accessibility statement covers the North Somerset Local Food and Drink Directory. It applies to food.innorthsomerset.co.uk.
This website is run by the Economy Team at North Somerset Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using your browser or device settings
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- listen to most of the website using a screen reader
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
2. How accessible this website is
We know some parts of this website are not fully accessible:
- some text and background colour combinations may not meet the recommended contrast ratio for users with visual impairments
- the mobile navigation menu may not fully communicate its state to screen reader users
3.Feedback and contact information
If you need information on this website in a different format, or if you experience any accessibility barriers, contact us:
- Email: business@n-somerset.gov.uk
- Post: Economy Team, Town Hall, Walliscote Grove Rd, Weston-super-Mare, BS23 1UJ
We’ll consider your request and get back to you within five working days.
4. Reporting accessibility problems
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email us at business@n-somerset.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
5. Technical information about this website's accessibility
North Somerset Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is a North Somerset Council service. For information about the accessibility of the main North Somerset Council website, see the North Somerset Council accessibility statement.
6. Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations:
- Some text and background colour combinations do not fully meet the recommended 4.5:1 contrast ratio – WCAG 2.1 AA 1.4.3
- The mobile navigation menu does not fully communicate its expanded or collapsed state to assistive technologies – WCAG 2.1 AA 4.1.2
What we’re doing to improve accessibility
We are actively reviewing and improving the accessibility of this website. We are working to address the known contrast and navigation issues listed above and will update this statement as improvements are made.
The website is a new service launched in 2026 and is subject to ongoing accessibility review.
Preparation of this accessibility statement
This statement was prepared in May 2026.
This website was tested in May 2026 using the WAVE accessibility evaluation tool. Testing covered all key page templates including the homepage, directory listing, producer profiles, registration page and events page.
7. What we're doing to improve accessibility
We are actively reviewing and improving the accessibility of this website. We are working to address the known contrast and navigation issues listed above and will update this statement as improvements are made.
The website is a new service launched in 2026 and is subject to ongoing accessibility review.
8. Preparation of this accessibility statement
This statement was prepared in May 2026.
This website was tested in May 2026 using the WAVE accessibility evaluation tool. Testing covered all key page templates including the homepage, directory listing, producer profiles, registration page and events page.